
Privacy Policy
Last Updated: May 22 2025
This privacy policy (the “Privacy Policy“) explains how The White Winged Medium LLC (“The White Winged Medium,” “We,” or “Us”) collects, uses, shares, and protects information from the users of The White Winged Medium’s websites and mobile or other software applications where this Privacy Policy is posted, including https://www.thewhitewingedmedium.com (collectively, the “Website”). This Privacy Policy is part of the Terms of Service for the Website. Capitalized terms not defined in this Privacy Policy have the meaning ascribed to them in the Terms of Service."
Please note that this Privacy Policy only applies to the Website, and not to websites, applications, operating systems, or other platforms of third parties, including our Event Partners (collectively, “Third-Party Websites”), even if such Third-Party Websites are linked to or accessible from the Website. Each Third-Party Website will have its own data collection and usage practices, and may use their own cookies, web beacons, and other technology to collect information from you. The White Winged Medium is not responsible for the content or practices of any Third-Party Websites and, if you choose to visit or use them, you do so at your own risk.
At The White Winged Medium, your privacy is a priority. This Privacy Policy outlines how your personal information is collected, used, protected, and respected.
“Information,” as used in this Privacy Policy, means personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Website user or household. Examples include a user’s name, mailing address, email address, or IP address.
The White Winged Medium collects and/or has collected over the past twelve (12) months the following categories of information about you and other users of the Website:
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Information You Provide to Us. We collect information from you when you voluntarily provide it to us over the Website, including as part of registering, managing your User Account, and related settings. Such information may include your username, password, email address, account settings, and so forth.
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Content You Make Public. The White Winged Medium collects information from you that you voluntarily upload to the Website for public display (“Public Information”), such as when you post a comment or review or populate your public-facing profile with personal information. Once you create, post or share Public Information, neither you nor The White Winged Medium are able to control how it may be copied, shared, or used by third parties, even if you and/or The White Winged Medium later delete such Public Information. Accordingly, you should carefully consider what personal information you choose to include within your Public Information.
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Transaction and Payment Information. We may gather additional information from you when you order a Private Reading, or another product or service through the Website or contact customer service regarding a prior transaction. Such information may include your bank account number, credit card number, debit card number, or any other financial information, as well as information regarding the products or services you purchased. When you click on product links or place items in your shopping cart, we may collect or create records regarding your shopping preferences or other purchasing or consumption history or tendencies. Please note, however, that all payments are processed by third-party vendors, and not The White Winged Medium itself. If you make a purchase on the Website, your payment information is sent directly to our payment processors and is never stored or otherwise retained by The White Winged Medium.
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Sensitive Information. As described above regarding transaction and payment information, we may collect sensitive account access information from you, such as when you store payment card information for later use on the Website, such that it is linked with your user account login credentials. We only collect sensitive information when you provide or authorize it, such as by creating an account and storing your payment card. We collect and use such data only for the business purposes outlined in this Privacy Policy, such as to identify you and your account, to facilitate your transactions, and for security purposes.
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Device/Internet Connection Information. When you use the Website, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome), internet service provider (such as Comcast or Cox), and device (such as your computer, phone, or tablet, depending on your settings for each). For example, we may collect your IP address, information about the operating system or type of device you use, the device ID associated with your device, the date and time you access the Website, and your log-in attempts.
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Internet Activity Information. As explained below in Sections 3 and 4 regarding Personalized Ads, we may also collect information about your browsing history, search history, and information regarding your interaction with a particular website, application, or advertisement, including the Website. We may collect information regarding the websites, applications, or advertisements you visited immediately before and after your use of the Website.
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Geolocation Information. We may collect information about where you are located, both generally and at the time you access the Website. For example, we may collect your mailing address or ascertain your approximate location from your IP address. However, we do not collect so-called “precise geolocation” information.
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Other Information. From time to time, we may collect other information from you, such as when you voluntarily subscribe to promotions, push notifications, reminders, or newsletters. You will always be asked for your consent in advance of providing such other information, and we will not collect it without your permission. For the most part, you can stop providing such other information to The White Winged Medium by adjusting your User Account settings.
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2. How Your Information Is Used
Your information is used for the following purposes:
• To confirm and conduct your appointments
• To provide personalized spiritual guidance
• To follow up on services or spiritual development progress
• For internal business insights (anonymous feedback, trends, etc.)
We do not sell, rent, or share your personal information with third parties for marketing or unrelated purposes.
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3. Confidentiality & Session Records
All personal experiences, messages, and spiritual insights shared during a session are treated as strictly confidential. Session records (if any) are stored securely and are accessible only by The White Winged Medium. You may request copies of your session notes or ask for your session notes to be deleted at any time. Any session recordings that are shared publicly are shared with the client’s permission.
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4. Payment Security
All payments are processed through secure, reputable third-party platforms (e.g., PayPal, Stripe). The White Winged Medium does not store any credit card or banking information.
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5. Updates to This Policy
This policy may be updated to reflect changes in services, laws, or technology. You’ll be notified of any significant changes via the email on file or through the website.
Please email thewhitewingedmedium@gmail.com for any requests related to your data or privacy.